Home / Everyday Business Roles
For companies whose need is a function, not an industry — assistants, social, research and finance support. Recruited, vetted and kept running by us, in your time zone.
24–72h
to a working hire
EU hours
your time zone
Fully managed
recruit · vet · replace · scale
Everyday Business Roles covers the cross-functional roles every company needs — virtual and executive assistants, social media, research, bookkeeping and finance support, plus general customer support, sales support and admin. We recruit, vet, replace and scale the people; you direct the work — in your EU time zone, fully managed by BraveAssist, and ethically employed.
Hire your team
Pick a role and a level. Recruited, vetted and managed by BraveAssist — Junior, Experienced or Expert.

Best for task-based support. Our Junior VAs handle data entry, file organization, basic research, calendar updates, and routine admin tasks. They work well with clearly defined instructions and are ideal for businesses looking for dependable, entry-level assistance.

With strong remote work experience, our Experienced VAs can manage inboxes, coordinate schedules, conduct market research, format documents, and support internal processes. They’re proactive, organized, and require minimal supervision to deliver consistent results.

Resourceful and strategic, our Expert VAs bring multi-functional support across operations, client communications, project coordination, and process improvement. They anticipate needs, solve problems independently, and often serve as a right-hand operator to founders and busy executives.

Supports an executive's day to day — managing calendar and inbox, scheduling meetings, preparing documents, and handling travel and expense admin — keeping the routine off their desk.

Runs an executive's schedule and communications: gatekeeping and prioritising, coordinating meetings across time zones, preparing briefings and agendas, managing travel end to end, and following up on action items so nothing slips.

A true right hand to founders and senior leaders — managing complex calendars and stakeholder relationships, preparing board and meeting materials, coordinating projects on their behalf, and making the judgment calls that protect their time. For leaders who need someone they can hand things to and trust done.

Creates simple content, Schedules posts, keeps the content calendar current, responds to comments and messages, and gathers basic engagement stats across your social channels. Keeps your presence consistent and active to your plan.

Runs day-to-day social — planning and scheduling content across platforms, content creation, managing community and engagement, writing captions to your voice, and reporting on what's working so the calendar keeps improving.

Owns social execution: content direction across channels, community growth, content creation, coordinating with designers or creators, and turning engagement data into what to post next. Can set the social playbook, for when your channels are a real brand and acquisition engine.

Supports marketing execution — building and scheduling emails and newsletters, updating the marketing calendar, coordinating content, and pulling campaign stats to your process.

Runs day-to-day marketing operations: executing email and content campaigns end to end, coordinating vendors, freelancers and channels, keeping the calendar on track, and reporting on campaign performance.

Owns marketing coordination across channels — planning and running multi-channel campaigns, managing marketing tools and automation, analysing performance to guide spend and focus, and coordinating the people delivering it. For when marketing needs a steady operator holding it together.

Gathers and compiles information to brief — market, competitor and prospect research, data collection, and clear summaries — worked to your questions and format. Takes the legwork of finding and organising information off your plate.

Runs research end to end: working out how to find what you need, compiling and cross-checking data from multiple sources, analysing findings, and turning them into clear, decision-ready reports.

Handles complex research — market and competitive analysis, primary and secondary sources, data synthesis, and reports that draw out the "so what," not just the numbers. Can shape the research approach for the team, for when decisions ride on good information.

Handles day-to-day bookkeeping — recording transactions, accounts payable and receivable, invoicing, expense tracking and categorisation — keeping your books accurate and current to your process.

Manages the books end to end: bank and account reconciliations, AP/AR, ledger maintenance, and preparing regular financial summaries, so your accounts stay clean and up to date without you chasing them.

Financial administration at the level of an experienced finance professional — management accounts, financial reporting, month-end close and cash-flow tracking. Skilled enough to do the work day to day, while statutory filing, audit and formal tax returns stay with your qualified accountant.

Handles inbound customer inquiries by chat and email — in English or your customers' own language — answering common questions from your documented procedures and resolving routine order and account issues. Escalates anything complex with clean, complete notes.

Runs your support queue day to day: resolving issues that go beyond the script, handling frustrated customers with a steady hand, keeping response times within target, and updating macros and help content as gaps show up.

Owns the quality of your support — resolves the hardest cases, spots the recurring problems worth fixing at the source, sharpens workflows and response templates, and can coach junior agents to lift the whole queue, not just clear tickets.

Keeps your CRM clean and current, researches and builds prospect lists, prepares quotes and basic proposals, books meetings, and handles the follow-up admin — the groundwork that keeps your salespeople selling instead of doing data entry.

Runs day-to-day support for the sales team: managing pipeline data and reporting, preparing quotes and proposals, and coordinating scheduling and documents with prospects and clients so deals keep moving.

Manages the operational side of sales — pipeline and reporting analysis, proposal and RFP support, CRM process improvement, and the administrative coordination of multi-stakeholder deals. Can set up cleaner sales-support processes and guide juniors.

Takes on the routine administrative load — data entry, document preparation and formatting, record and database updates, and file organisation — worked to clear procedures. The dependable support that keeps your admin from piling up.

Runs recurring back-office operations with little oversight: data and document management, CRM and system updates, report preparation, and cross-checking records for accuracy — handling the exceptions rather than passing them back.

Manages admin that spans multiple systems and moving parts — process coordination, reporting and reconciliation across tools, and finding and fixing the data and process gaps others miss. Can document and streamline your back-office workflows so they run cleaner.
Businesses across all three industries, scaling with BraveAssist.
Shelley Bolton
CEO of HairBizBox
BraveAssist has been a big help to my business. My Support VA is consistent, fast, and easy to work with. It’s taken a lot off my plate and given me more time to focus on Hair BizBox. I really recommend their service!
Lauren
CEO Loly & Lola
Our VA from BraveAssist is instrumental in helping me navigate and set up my first E Commerce website. I wouldn’t have been able to do it without her!”
Fady Shoucair
Owner Kras Logistics
We have multiple forwarding and supporting roles filled via BraveAssist, would not have it any other way! BraveAssist all the way
Nicole Halton
CEO InspiredEC
We’ve been using BraveAssist’s services for several months now, and they’ve made a truly positive difference in our business. Our Back-Office VA is efficient, accurate, and an absolute pleasure to work with, highly recommended!
Book a 30-minute call to scope your roles — or start hiring today.
For buyers whose need is a function, not an industry. Still unsure? Book a call.
The cross-functional roles most businesses need: virtual and executive assistants, bookkeeping, social media and marketing coordination, research, plus customer support, sales support and general admin. How much a person owns depends on the level — Junior handles routine tasks, Experienced runs the day-to-day, Expert manages complex work. If you’re not sure which role fits, that’s what the call is for.
Yes — that’s the most common starting point here. Tell us what’s eating your time, and we’ll map it to the right role and level rather than making you pick blind. Many businesses start with one assistant covering a mix, then split into specific roles as the work grows.
Almost certainly. Everyday Business Roles is exactly for businesses that don’t sit in logistics, SaaS or e-commerce — or that need general support alongside one. If your need is a function rather than an industry — an assistant, bookkeeping, research, admin, customer or sales support — we can cover it. Tell us what you need on the call and we’ll match the role and level.
Yes. For smaller teams, one assistant can span admin, inbox, scheduling, research and light bookkeeping — a lot of what a business needs is one capable generalist. As volume grows you add specialists or move up a tier. We scope the mix with you.
Yes. Everyday roles pair with any of our industry teams — e.g. a bookkeeper or assistant supporting your freight or e-commerce operation. If your need spans a specific industry and general support, we cover both under one managed service.
Thank you for your interest in BraveAssist. One of our team members will contact you as soon as possible to schedule a requirement call.
During this call we will review your needs, suggest the best service setup, and you can decide definitively whether you wish to purchase the service.
If you need to adjust your request, simply reply to our confirmation email or contact
us at info@braveassist.com.
Leave your details and we will contact you to discuss your requirements. No commitment yet.
By submitting this form, you are not obligated to purchase our service. We will first contact you to clarify your needs and explain how BraveAssist works.
Prefer email? Contact us at info@braveassist.com